Privacy policy
TERMS & CONDITIONS
Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.
If you purchase products through our Website, there will be additional terms and conditions relating to the purchase. Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.
DEFINITIONS
'Services' means the provision and purchase of plants, including potted and unpotted plants, as well as plant related goods and services.
'The Website' means the website littleleafdecor.com
We / Us etc means Little leaf decor and any subsidiaries, affiliates, employees
ACCURACY OF CONTENT
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.
The information contained on this Website should not take the place of professional advice.
USE
The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.
You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.
If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.
We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
SHIPPING
Postage
Flat rate shipping fee of $15
At the moment we are shipping orders on Monday,Tuesday and Wednesday.
We ship using Australia Post & Toll.
We can not ship large items to P.O boxes.
You will receive a confirmation email once your order has shipped.
For any custom orders shipping may be charged according to order size.
Returns & Exchange Policy
Please read all our terms by clicking the link at the bottom of the checkout page before purchasing. If you have any queries please do not hesitate to contact us.
Sale Terms & Conditions
All sales and discounts are subject to change without notice.
Normal return & exchange policy applies.
EXCHANGE AND REFUND
Plants and items that are purchased online and picked up or purchased directly from Little leaf decor in person, including markets and direct sales, are assumed to meet the approval of the customer once the customer has chosen and taken the plant and or item from the premises. Little leaf decor therefore offers no exchange or refund on items if the customer has a change of mind or decides later the plant or item is not of acceptable standard.
It is at the discretion of Little leaf decor whether orders placed online will be refunded before shipping due to the reasoning behind the requested refund. In most cases a processing fee with be retained if a refund is issued. Little leaf decor does not exchange or refund orders once they have been shipped and does not accept returns once orders have been received and opened.
Homewares Items Returns ONLINE ONLY
Our policy lasts 14 days from delivery. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Refunds are not possible simply for change of mind.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective, damaged or do not do as described. If you need to exchange it for the same item, send us an email at littleleafdecor@gmail.com and send your item to: Little leaf decor Unit 1 , 29 Clarence st Coorparoo QLD 4151
Shipping
To return your product, you should mail your product to:
Little leaf decor Unit 1 , 29 Clarence st Coorparoo QLD 4151
You will be responsible for paying for your own shipping costs for returning your item, unless the issue is a fault of ours or manufacturers. In this case we will supply shipping costs. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
PASSWORDS AND LOGINS
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.
xoxo
Little leaf decor